Privacy Policy
How we collect, use, protect, and handle your personal data and flight training records at Triad Aviation Academy.
Last Updated: June 24, 2026
Privacy Policy and Data Protection
Your privacy and regulatory data security are paramount. Learn how we handle student records and personal information at Triad Aviation Academy located at Piedmont Triad International Airport (KGSO).
1. Information We Collect
To provide FAA-approved flight training and academy services, Triad Aviation Academy collects personal and regulatory information from students, renters, and website visitors:
- Contact Data: Name, phone number, physical address, and email address collected through inquiry forms, enrollment applications, and scheduler accounts.
- Aviation & Regulatory Records: Copy of pilot certificates, medical certificates, pilot logbooks, flight reviews, TSA citizenship verifications (birth certificate or passport), and visa approvals for international students.
- Financial & Billing Information: Credit card details, billing address, bank account information, or loan application approvals from our financing partners (Meritize and Stratus Financial).
2. How We Use Your Information
We utilize the collected information to operate our flight school efficiently and in compliance with federal aviation laws:
- Managing aircraft bookings and flight instructor schedules.
- Maintaining FAA Part 141 and Part 61 student folders and training progress records.
- Processing payments for flight hours, instruction, simulator use, ground school, and pilot supplies.
- Fulfilling TSA security check requirements and registering international students.
- Submitting official pilot endorsements and checkride applications to the FAA via IACRA.
- Providing flight safety, weather, and schedule updates to active students.
3. Information Sharing and Disclosure
Triad Aviation Academy does not sell, trade, or rent your personal information to third parties. We share your data only in the following necessary circumstances:
- Federal Agencies: Submitting required identification and training logs to the Federal Aviation Administration (FAA) and the Transportation Security Administration (TSA) to comply with flight safety and national security regulations.
- Financing Partners: Sharing training progress and enrollment verification with Meritize or Stratus Financial for students utilizing flight school loans.
- System Integrations: Providing information to our third-party scheduling, dispatch, and flight school management software providers.
- Legal Obligations: Disclosing information when required to do so by law, subpoena, or to protect the safety of our flight operations, pilots, and the general public.
4. Data Security & Retention
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information and flight records. Physical student folders are stored in locked, fire-resistant cabinets, and digital records are housed in secure, encrypted cloud servers. Flight training records are retained for the minimum periods required by FAA regulations (typically a minimum of 3 years following the completion or termination of training).
5. Cookies & Website Analytics
Our website, Triad Aviation Academy, uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and optimize our marketing campaigns. Cookies help us understand which pages are visited most frequently and how users interact with our content. You can set your browser to refuse all or some cookies, though some parts of the site may not function properly if cookies are disabled.
6. Your Rights & Choice
You have the right to review, update, or correct your contact information and training records at any time. While certain regulatory documents (such as FAA records and TSA verifications) must be retained by law and cannot be deleted, you can request the deletion of your marketing contact details or inactive scheduling accounts by contacting us directly.
7. Contact Information
If you have any questions or concerns regarding this Privacy Policy, the handling of your training records, or the security of your personal data at Triad Aviation Academy, please contact our administrative team:
Address: 1030 PTI Drive, Greensboro, NC 27409
Phone: (336) 369-2804
Email: info@flytaa.com